Frequently asked questions
Still Have Questions? If there’s anything you’re unsure about or need help with, we’re just a message away. Whether it’s about a product, your artwork, or something custom, feel free to contact us anytime — we’re here to help!
Each product includes a downloadable template file to help you set up your design correctly. Simply open the file in your preferred design software, follow the layout guides, and export your artwork as print-ready (PDF or high-res JPEG). If you need help, feel free to contact us.
Our standard delivery time is 5 to 7 working days from the date of artwork approval and payment. We’ll notify you as soon as your order is ready to dispatch or collect.
Yes! You’re welcome to upload your own print-ready design using the template provided. Please ensure your artwork meets the specifications outlined to avoid any delays.
Absolutely. If you don’t have artwork, our design team can create it for you at an additional cost. Just let us know what you need, and we’ll assist you with the process.
We deliver nationwide across South Africa. Delivery costs are calculated at checkout based on your location and order size. Alternatively, you can opt for local pickup if you’re in Durban.